Use this form to withdraw from your purchase or cancel your subscription. You immediately receive an acknowledgement of receipt by e-mail.
- Withdrawal: within 14 days of your order, no reason needed, with a full refund (see our terms of sale, section 7).
- Cancel your subscription: at any time, at no cost. Access stays open until the end of the period already paid, and we confirm the cancellation by e-mail. You can also cancel directly from your customer area.
Enter the e-mail used for the order and your order number: both are in your confirmation e-mail. There is no need to give us your access key.
Prefer to write? The model withdrawal form is in article 7 of our terms of sale.